UPDATE: The seller has closed their shop rather unexpectedly. Perhaps it was a mass-wide scam to screw all the customers who paid and/or asked for refunds and to not refund them.
Got an email from a reader who wants to warn me against using Etsy and loving them because the Etsy shop:
BlueTwinSpur cheated them out of around $60 USD
They had received 4 necklaces, and returned 2 because one of the colours didn’t match and the other one looked cheap compared to the photos posted.
In her words:
“…plasticky, cheap, icky, nothing at all stone-like as pictured. They look so pretty and wonderful on the site but in person, they were terrible. I could have purchased them for cheaper and of better quality from H&M or Forever 21.“
She returned them to the seller as requested for a refund and has been waiting since JANUARY for a return.
She also contacted the seller directly but said:
“I find it weird that the store owner is Iris T. Chang, but then I had to mail the necklaces back to Alex Turcu. I wonder if it’s a scam between the two of them, and I guess I was too trusting and naive because I did it without asking.“
Although she opened a case with Etsy and Paypal, they have done basically jack squat to return her money to her and closed both cases.
“$60 USD is not a huge amount of money like hundreds, but I want you to be careful about promoting Etsy and its sellers because they can scam you like anyone else.“
I tend to buy a lot on Etsy but her email has made me think twice.
I think I may stick to Amazon, at least they know customer service.
I’ve had packages stolen before that were shipped from Amazon and they refunded me or gave me a gift certificate without a hassle.
LOVE LOVE LOVE Amazon.
Getting lukewarm about Etsy now.
I will stick to my known sellers, but…. *uneasy*