Low-paying, minimum wage jobs which a large percentage of people who work in hate with a passion, are also low-skilled jobs that aren’t required to have an education to perform.
As a result, you don’t get paid as much, and you DO have to put up with a crappier work situation, although you always have a choice to leave and do something else, especially if it escalates.
You don’t have to take it, but it’s also your choice to leave such a work environment if you have other means to do so.
I do find in those situations however, you can learn a lot about how to diffuse a tense problem with a customer. There are people who are great at that, and those who aren’t.
By the way, Starbucks gives training lessons on this and they are EXCELLENT.
I was gently mollified the other day when they basically gave me a drink with espresso in it (I throw up when there’s too much caffeine, so it made me spit it out involuntarily), and they said things to me like:
Again, I’m sorry about the mix-up, I really hope you have a better day than this. [Insert humour]. Here’s a free drink coupon on the house.
I wasn’t really that angry, just asking that the drink me re-made into a tea rather than a coffee, but I was certainly Starbucked nicely, and impressed at their skill.
People yelling at you, and otherwise showing the worst sides of themselves.
To change it, you need to acquire skills (read: get another job, go back to school, but not necessarily college) where you are able to either improve your money situation or your working environment.
Having a college degree doesn’t mean you’re skilled.
FAR FROM IT.
Otherwise, that is what happens when low-skilled, low-paying jobs are on the market — they can always find someone else to replace you, and they don’t really give a rat’s ass.
That, and people are just not nice sometimes for a myriad of reasons — maybe they were just tired, frustrated or dealing with something that happened to snowball at the cash register and you were just the trigger.
It probably wasn’t personal (something that’s hard to learn….).
I’ve had that happen plenty of times before when I was really young, starting at my first job.
A guy basically yelled at me because he thought I was ignoring him when I really just didn’t see him, and I ended up crying without meaning to (I was 16!) because I couldn’t believe someone could be like that to another person.
Then when he came back again, and I just refused to serve him (my boss did it), but he also apologized, partly because he may have been afraid I’d put something in his food.
(For the record, I’d never do that!!!)
In the same vein, someone who makes a ton of money, can also hate their jobs because the work situation sucks.
Money isn’t everything, even if people think it is.
Investment bankers come to mind here.
They make bank, but it’s not an enviable life if you are not cut out for it.
The key is the balance between pay, work situation, and your available skills to be sold on the job market and finding the right job that will satisfy all three while allowing you to excel.
But then again, you already knew all of this, didn’t you?