Articles on Customer Service

The (Lack of) French Ambition

It baffles me every time (and it shouldn’t) that the Francophone culture here is to basically tell you to take your money and shove it.

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No question and no customer is a waste of your time

You know how business owners always say to treat every customer like gold? It never fails to surprise me when businesses don’t, especially small, independent […]

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Travel Tales: Trying to change currency in Paris

When I visited Paris for the first time, I didn’t exchange my money into euros before I went because I had a feeling I’d get […]

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